BetterMe Reviews

Name: BetterMe
Address: Themistokli Dervi 39, 1st floor, Office 104, Nicosia, Nicosia District (Lefko?a)
Rating: 4.38

4.4 Rating 1,112 Reviews

85 %

of reviewers recommend BetterMe

Company Reviews

Metrics

Info

4.4

Based on 1,112 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 50%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult

About BetterMe:

Since 2017, we have been on a mission to create a healthier world for everyone, regardless of age, sex, physical ability, or background. Our goal is to make healthy lifestyle accessible to everyone so they can achieve long-term health benefits. Recognizing the lack of Diversity, Equity, and Inclusion in the market, we strive to eliminate barriers to well-being and self-esteem.

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Email:

care@betterme.world

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good customer service”

Helpful Report

Posted 4 hours ago

“I was automatically charged a fee of around $38 to my great surprise. However I did receive half of the amount back and some other benefits which I haven’t had time to look at yet I was treated very politely”

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Posted 12 hours ago

“I was not happy my subscription was automatically renewed. However, it was promptly refunded and support team are very helpful. I haven’t used the app as I just haven’t had time.”

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Posted 17 hours ago

“Ich bin echt begeistert, nicht nur vom Joga auf dem Stuhl, sondern auch vom Kundenservice. Ich hatte versehentlich eine weitere Leidtung angeklickt und hab mich dann an das Better-ne-Team gewandt, sie haben nach ca. 25 Minuten geantwortet und mir ein tolles Sngebot gemacht und mir 50% der Kosten erstattet. Das Geld war direkt wieder auf meinem Konto. Wirklich klasse. Abgenommen habe ich noch Nix, aber das liegt an meinem Essverhslten. Und an den leckeren Dingen in dieser Zeit. 🎄😆”

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Posted 19 hours ago

“After much needed emails to explain my situation, the ending results made me a happy customer! Thank you.”

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Posted 1 day ago

“Jackie was very kind and explained all of the additional charges. She reversed them at my request and I am pleased. I am not pleased with the way your company operates! I never approved the charges and you just felt you could charge me for them. Your company gave your representative additional work!”

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Posted 1 day ago

“All good, perfect service, thank you!”

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Posted 1 day ago

“I got reply ftom team very quickly”

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Posted 2 days ago

“I unfortunately ended up on crutches and awaited surgery for 3 months, end of January 2025. I reached out asking if they could please help me as I had not been able to use my subscription and they showed me grace and asked I cancel and reach out after recovery and they will help get me some time back. Appreciate they were understanding and willing to help in my crappy situation while I wait to get my hip replacement.”

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Posted 3 days ago

“I was amazed at how easy this app is to use. Every morning, I just open the app and hit the next day of exercise exercises. At the end of each day of exercise exercises, you can rate whether the exercises were too easy, too hard or just right. It also allows you to track other aspects of your daily health, water, intake, food, etc. although I’m not using them. I’ve struggled in my life to stick with the exercise routine, but these are fun, easy, the background music is great, but it’s also customizable. I don’t have to go to the gym, and in just a week I’m already feeling stronger and happier. It feels good to make progress! Their customer service is a little slow to respond, but luckily I haven’t had any urgent issues. I’m trying it for two months and so far I really like it.”

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Posted 3 days ago

“海外のサイトで英語だらけで、間違った操作などしてしまったのですが、ちゃんと質問に返答や対処を丁寧にしてくださり感激しました。”

Helpful Report

Posted 4 days ago

“I am loving the rhythm I have gotten into using the BetterMe app. My daily routine is quite hectic with a full time Sales position, three children at home, and one being an infant. I'm usually doing the workout around 7-8pm at night, and this still works with my energy levels post dinner. I feel stronger in my core, hips, and back which is where I was having the most issues with daily pain. I would highly recommend this App to anyone who is looking to strengthen their bodies at their convenience.”

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Posted 4 days ago

“Very helpful customer service”

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Posted 5 days ago

“I opened expecting to be able to use it but lately I’m just super busy so I got a great deal to start then I got charged a subscription and wanted a refund because I never used the app and I was able to get a complete refund and no issues.”

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Posted 5 days ago

“Te atienden de forma inmediata, buen servicio.”

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Posted 5 days ago

“Very prompt customer service”

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Posted 6 days ago

“The teams is really reliable they helped with my concern”

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Posted 6 days ago

“Best costumer service ever!!”

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Posted 1 week ago

“The team is terrific!”

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Posted 1 week ago

“Mijn probleem met de better me horloge is meteen opgelost”

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Posted 1 week ago

BetterMe is rated 4.4 based on 1,112 reviews